After receiving all your data, our in-house lawyers and legal experts create the legal notice and send it on sight within 2-4 business days. By including things such as the level of performance required, the purpose of the service and all the important information as well as the specific business processes. Service Level Agreement is a legal quality contract between the recipient and the service provider to provide the service with the quality and price set in advance by both parties. There are two main types of B2C (Business to Consumer) and B2B (Business to Business) service level agreements. As purchasers and system integrators, the service levels in this agreement will discuss system priorities, service levels and performance. Additional meetings can be held, where service level management is an essential method for any IT services company. In this section, add the details of the service management and support applicable to the service provider Laws or agreements, contracts, agreements, agreements, agreements, agreements, decrees or It is a service level agreement (SLA) between [customer] and [service provider]. This document identifies the services needed and the expected level of service between MM/TT/YYYY and MM/TT/YYYY. .