If a company has already accepted its mutual aid agreement and submitted it to the North Carolina Division of Emergency Management, it is not obliged to accept another. However, cities and counties are encouraged to ensure that contact information is up to date. If it is not up to date, they must prevent emergency management. There are two ways to use the self-help system: 1) Call neighboring participating jurisdictions directly and ask for help. It is recommended that you start discussions and plan with your neighbouring jurisdictions before you need a need for mutual assistance. 2) Call the 24-hour Emergency Management Operations Centre at 800-858-0368. How do you use the self-help system if you need it? If you have any questions about the agreement, you can contact Dianne by phone at 919-825-2257. There are no specific limits to the type of funds that can be requested through the PST system. As a general rule, requests for mutual assistance follow the emergency assistance functions that are addressed in emergency response plans, such as for example. B law enforcement, emergency medical services, firefighters and rescue, incident management, communications, infrastructure assistance, Hazmat teams or search and rescue teams. The Mutual Aid system helps „pack“ all of North Carolina`s response resources to meet typical requests or missions. This includes cooperating with the Federal Emergency Management Agency to develop, implement and comply with nationally recognised standards for response resources.

Dianne BentonNorth Carolina Emergency Management4236 Mail Service CenterRaleigh, N.C. 27607-3371 There may be associated costs, including the costs of: paying the salaries of those responding to the event, operating response equipment, replacing necessary resources before the next use, and repairing any equipment damaged during the reaction. Jurisdictions that request and respond are responsible for covering resource costs related to events that are not eligible for federal disaster assistance under the Robert T. Stafford Act. . . .